Due to the growth of our hospitality portfolio, we have an exciting new opportunity and are looking for a Client Manager or Senior Client Manager to join our Hospitality team. This role is based in our Sydney office in The Rocks.
Main objectives
• Management of a portfolio of hospitality clients
• Gather underwriting information and understand risk profile and foresee clients’ insurance needs
• Organise and attend renewal and new business meetings and understand the specific insurance requirements for the clients
• Building and maintaining positive ongoing relationships with clients and underwriters
• Marketing and new business initiatives in order to further develop the client portfolio, including attendance at industry conferences and entertaining current and prospective clients. Interstate travel and working outside of standard business hours is required.
• Provide a high level of customer service and advice to all clients across the portfolio
• Staying abreast of changes within the insurance market and clients’ industry sectors
Education & Qualification
• Tier 1 Compliance
• A University degree or equivalent education is highly regarded
Knowledge & Experience
• At least 5+ years relevant insurance broking or underwriting experience, or alternatively management or business development experience in the hospitality industry
• The ability to build and develop relationships and liaise with clients at all levels, and ability to have difficult and robust conversations
• An understanding of client confidentiality
• The ability to work well in a team environment
• Strong negotiation, account management, analytical and organizational skills
• Strong written and verbal communication and interpersonal skills
• Self-motivated with personal drive and ambition
• Administrative and IT skills, Skills in Microsoft Word, Excel, Outlook and PowerPoint.
Some of our benefits and perks
You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:
• Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
• Social events: Our staff enjoy a host of social events with our Picnic/Beach Day, End-of-financial year parties, and Family BBQ's to name a few
• Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
• Salary continuance: Feel secure knowing you will be looked after should you be unable to work
• Employee training: GSA focus on improving the skill set and technical knowledge of our staff
• Flexible work arrangements available
• Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccination, Education Seminars and EAP support
Thank you for your interest in GSA! Complete your detail below.
