Services

Real Estate

The real estate sector operates in a fast-paced, competitive environment where market fluctuations, regulatory changes, and complex transactions are everyday challenges. Whether you manage residential, commercial, or industrial properties, or offer advisory and brokerage services, your business faces a variety of risks that can affect reputation, finances, and operations.

At GSA, we understand the unique pressures within the real estate industry. Our specialist insurance brokers work closely with real estate professionals across Australia to deliver tailored insurance solutions that help protect your people, properties, and profits.

Professions and business types we can help include:
  • Real Estate Agents & Agencies
  • Property Managers
  • Commercial & Residential Landlords
  • Facilities Management Companies
  • Real Estate Developers
  • Strata Managers
  • Body Corporate Managers
  • Leasing Agents & Brokers
  • Valuers & Appraisers
  • Real Estate Consultants & Advisors

Common Risks for Real Estate Business

Cyber Security Threats

As more real estate processes shift online, agencies are increasingly vulnerable to cybercrime. Hacking, ransomware, and data breaches can expose sensitive client information and disrupt your operations, leading to financial loss and reputational damage.

Property Damage

Your office premises, managed rental properties, and valuable client assets can be exposed to damage from fire, flood, storms, vandalism, or theft, all of which could disrupt business operations and lead to costly repairs or liabilities.

Public Liability

Whether it’s a tenant slipping at a property inspection or a contractor injured on-site, your business may be held legally responsible for injury or property damage suffered by third parties during your normal operations.

Business Interruption

Unforeseen events such as cyberattacks, physical damage, or utility outages can suddenly disrupt your day-to-day operations. Business Interruption Insurance helps maintain income and covers ongoing expenses during downtime.

Professional Negligence

Providing incorrect advice, inaccurate property valuations, or failing to disclose key information can result in client claims of financial loss. These legal disputes can be costly and damage your business reputation.

Protecting your Real Estate Business: Key Insurance Covers

Workers Compensation

Mandatory coverage providing support for employees injured or made ill in the course of their work, including medical and wage replacement.

Learn more about Workers Compensation here.

Business Insurance

Covers property, equipment, and business interruption losses due to fire, theft, vandalism, or other insured events.

Cyber Insurance

Covers losses from cyberattacks, data breaches, and privacy violations, including associated business interruption.

No business is safe from cyber attacks. Cyber criminals are becoming more sophisticated, committing internet and computer crimes using tactics such as social engineering fraud, phishing, phreaking or other forms of cyber fraud to steal money, company or client data from your organisation or business.

Cyber Crime Insurance

What does Cyber Crime Insurance Cover?

A typical Cyber Crime Policy (or Cyber Crime Policy extension) will provide cover for:

  • Theft of Money as a result of a Cyber Crime event, for example social engineering fraud, phishing, phreaking or other forms of cyber fraud involving loss of money.
What are the policy limits?
  • Limits available are generally up to $250,000. Limits above this will typically require a more comprehensive risk analysis and underwriting assessment.
Management Liability

Management Liability Insurance helps protect company directors, business managers, and officers from personal financial loss due to claims arising from managing a business.

A Management Liability Insurance policy typically covers:

  • Damages and claimant costs awarded against you
  • Legal liability and costs
  • Investigation costs
  • Civil fines and financial penalties
  • Representation costs where you are legally required to attend an inquiry or investigation regarding company affairs

This type of insurance is particularly important for proprietary/private companies and typically includes Directors and Officers Insurance, as well as the policy types below.

  • Directors and Officers Liabilities:
    Protects past, present and future Directors and Officers plus anyone else involved in the management of a company for claims of wrongful acts. Claim examples include unfair competition, fraud, manslaughter and insolvent trading.
  • Employment Practices Liabilities:
    Covers the company, Directors, Officers and employees for claims made by current, past and future employees. Claim examples include bullying, harassment, unfair dismissal and discrimination.
  • Statutory Liabilities:
    Covers individuals and the company for fines from operating the business including workers compensation and occupational health and safety fines. Claim examples include OH&S fines, environmental fines and civil penalties.
  • Crime Cover:
    Covers the company for loss from dishonest acts including theft and fraud by your employees.
  • Corporate Entity Liabilities:
    Covers the company for mismanagement allegations such as fraud and shareholder disputes. This is extremely important for companies owned by Directors involved in the business because a claim made against the company is often also made against the owner or Director. Claim examples include wrongful acts, fraud and shareholder disputes.

Do I need Management Liability Insurance?

If you are a company director, business manager, or sit on the board of a private/proprietary company, Management Liability Insurance is an essential safeguard.

Legal claims can arise unexpectedly from employees, shareholders, regulators, or third parties, and the financial impact—including legal fees and potential damages—can be severe. Having the right cover in place helps protect both your business and personal assets from unforeseen risks.

Claims against you or your business could include:

  • Bullying
  • Breach of Duty
  • Defamation
  • Discrimination
  • Fraud
  • Harassment
  • Occupational Health and Safety
  • Theft by employees or contractors
  • Unfair dismissal
Professional Indemnity

Professional Indemnity Insurance is designed to protect businesses and individuals who provide professional services or advice, helping to cover legal expenses and potential compensation costs when facing claims of negligence, misconduct, or errors in their services.

A Professional Indemnity Policy will typically cover:
  • Legal costs and expenses incurred involved in defending and investigating a Professional Indemnity claim.
  • Any damages or settlements required to be paid by the Insured in order to dispose of a Professional Indemnity claim
Do I need Professional Indemnity Insurance?

The most common types of claims lodged against professionals include misleading and deceptive conduct, as well as allegations of professional negligence. Even with the best intentions and expertise, mistakes, misunderstandings, or client disputes can lead to costly legal action.

If you provide advice or professional services in any industry, you run the risk of being sued. Professional Indemnity Insurance helps safeguard your finances and reputation by covering legal expenses and compensation costs, giving you peace of mind in the event a claim is made against you or your employees.

Public Liability

Public Liability Insurance is designed to protect your business against claims of third-party injury or property damage resulting from your operations. From small business owners and independent contractors to large enterprises, having the right public liability cover ensures you’re financially safeguarded against costly legal expenses and compensation claims in the event of an accident.

What does Public Liability Insurance cover?

Public Liability Insurance provides essential financial protection, covering legal expenses and compensation if your business activities cause injury to a third party or damage to their property. Without the right cover in place, a single claim could lead to significant financial strain, impacting your operations and reputation.

A Public Liability Insurance policy will typically cover you for:

  • Legal representation costs incurred while defending and settling a claim
  • Third party injuries or damage caused by your business' activities
  • Accidental damage caused to someone else's property
  • Loss and damage of goods

Do I need Public Liability Insurance?

Accidents are unpredictable, and the legal fees, compensation costs, and potential reputational damage from even a single incident can be financially crippling.

As a business owner, you have a duty of care to customers, suppliers, and members of the public who are associated with your business and its activities. That's why Public Liability Insurance is highly recommended of all sizes and industries.

Workers Compensation

Mandatory coverage providing support for employees injured or made ill in the course of their work, including medical and wage replacement.

Learn more about Workers Compensation here.

For more information please contact us

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