Paul Hines is the owner and CEO of GSA (formerly known as General Security Australia).

Paul commenced his insurance career with Commercial Union (now CGU) working in various Management positions, before leaving after 12 years to join Stephen McCarthy at GSA as an equity partner. He has been CEO for 10 years and became sole owner in 2007.

Paul founded a children’s charity, “KidsXpress Limited” 2 years ago and he remains a major sponsor and Voluntary Deputy Chairman, being replaced as Chairman by his business mentor, Dr John Hewson.

Paul holds a Diploma of Financial Services (Insurance Broking), is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and is a Certified Insurance Professional (CIP).

“It’s a challenge and it’s not easy at times, but every morning when I come into our incredible office I feel invigorated. I also know that we’re doing something beneficial, protecting our clients from career or livelihood-threatening situations.”

Paul at home: Paul lives on Sydney's Northern Beaches and begins just about every morning with a soft sand run and a dip in the ocean. Paul appreciates good architecture and design and one of his favourites is Harry Seidler.

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At GSA, our primary concern is what you need from insurance, not what the insurance industry wants. We try to find the best means to deliver it. The result is an eye-opening experience.